Payments to "MINERAZE" are payments for the virtual items contained in the purchase. This transaction is final and there are no refunds.
If you are banned for breaking the rules of the server, you will not be refunded. Bans are subject to the full discretion of the server staff team. There is no guarantee of being able to enter the server, and if the server and/or feature is no longer operated the virtual items are forfeit.
Refund requests due to issues concerning lag, game glitches, or any other issues are subject to the discretion of the staff team. Any item that can be placed in a player's inventory is subject to expiry upon player death. All items are virtual and have no value.
All items purchased, that are not ranks, are for one map only meaning that they will be lost upon reset of the server. Chargebacks or disputes will ensure you are banned from entering the server permanently. We do not offer refunds.